Customer Service

2 weeks ago

Gandhidham, India Goodrich Logistics Pvt Ltd Full time

**Duties and Responsibilities**:

- Help manage current customer accounts.
- Deal with a high volume of inbound and outbound phone calls.
- Maintain relationships with carriers and customers.
- Provide exceptional customer service to customers and carriers.
- Solve customer and carrier problems and help resolve issues.
- Provide shipment quotes for customers and set up shipments as required by customers.
- Excellent multitasking skills within their work space as well as computer software programs.
- Be a professional representative of our company that other employees look up to.

**Job Requirements**:

- High quality written and verbal communication skills
- Ability to adapt to changes in the work environment
- Accurate and able to produce quality work
- Dependability
- Problem solver
- Ability to work in teams and open to others views
- Show respect toward others with cultural differences
- Quality decision making
- To perform this job successfully, an individual should have knowledge of Database software; Internet software; Order processing systems; Spreadsheet software, and Word Processing software.

Experience - 2 - 6 Years

Graduation is Mandatory
- Export Documentation

**Salary**: ₹21,000.00 - ₹40,000.00 per month

**Speak with the employer**
+91 8657592991

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