Sales Advisor

5 days ago

Bellandur Bengaluru Karnataka, India Avicave Info Solutions Full time

**RM/SALES CONSULTANT/RDSE, SALES KRA**
- Act as a single point of contact for customers and provide a delightful experience to them throughout their purchase journey.
- Adhere to SOS guidelines at all times.
- Assess and understand customer needs, facilitate the decision-making process on the model being considered, guide on finance options available and explain value-added services and their benefits.
- Focus continuously on lead generation, efficient event planning by maximizing territory coverage and managing referrals.
- Value and respect the customer’s time and treat customer’s data with utmost confidentiality.
- Capture complete, accurate customer details on SalezTrac APP with the next follow-up appointment mentioned.
- Ensure all customer queries are answered in detail, accurately & patiently and ensure customers understand processes being followed completely.
- Ensure demonstration and test drive for all enquiries and home visits where required.
- Ensure customer docket is filled completely, while clearly mentioning tentative date for delivery and other commitments as per the customer requisites (as per MSIL guidelines).
- Be well-groomed at all times and ensure that the customer is greeted cheerfully and politely.
- Strive to achieve sales and value-added services target as assigned by Senior Relationship Manager.
- Diligently complete paperwork associated with all customer interactions. Ensure transparent communication of deal and document-related details.
- Personally ensure delightful and timely delivery as per the commitment made to the customer.
- Achieve enquiry, test drive, booking and retail targets
- Pre Sales : Lead generation / Referrals/ Offering Test Drives to customers
- Sales : Cars/ Accessories/ Exchange/ Finance/ Insurance/ Maruti Suzuki Rewards
- Post Sales : Delivery / Post Sales follow-up
- Understands customer's requirement for finance & guides customer on options/ documentation basis his profile.
- Keeping track of customer's car related requirements & keeping him posted with regular updates
- Responsible for customer satisfaction & long term relationship building
- Ensuring NEXA experience and zero customer complaints

Pay: ₹21,000.00 - ₹23,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Compensation Package:

- Performance bonus

Schedule:

- Day shift

**Experience**:

- Direct sales: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9072388010
Expected Start Date: 16/12/2024

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