Hospital Receptionist

3 days ago

Thoraipakkam Chennai Tamil Nadu, India CURI Hospital Full time

Key Responsibilities:

- **Patient and Visitor Reception**:

- Greet patients and visitors in a friendly and professional manner, both in person and on the phone.
- Direct patients to the appropriate departments or locations within the hospital.
- Answer phone calls, take messages, and provide general information.
- Maintain a clean and organized reception area.
- **Appointment Scheduling and Management**:

- Schedule and confirm patient appointments, ensuring accurate and timely scheduling.
- Manage patient records, updating information as needed.
- Verify patient insurance information and eligibility.
- **Administrative Tasks**:

- Process patient registration and check-in/check-out procedures.
- Assist with billing and payment collection.
- Maintain accurate and organized patient records.
- Handle patient inquiries and address concerns.
- Prepare and maintain medical files and documents.
- **Communication and Collaboration**:

- Communicate effectively with medical staff, patients, and visitors.
- Maintain confidentiality of patient information.
- Participate in training and professional development activities.
- **Technology and Software**:

- Proficiently use hospital software and computer systems for patient registration, scheduling, and record management.
- Familiar with medical terminology and procedures.

Skills and Qualifications:

- High school diploma or equivalent.
- Experience in customer service or administrative roles preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Proficiency in computer skills and medical software.
- Knowledge of medical terminology and procedures is a plus.
- Ability to maintain confidentiality and handle sensitive information.

**Job Types**: Full-time, Permanent

Pay: From ₹16,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Language**:

- English (preferred)

Work Location: In person

Expected Start Date: 21/04/2025

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