Customer Support Executive

20 hours ago

Arumbakkam Chennai Tamil Nadu, India NYRAA TECH SOLUTION Full time

**Key Responsibilites**:
1.Recovery Process:

- contact customers with overdue accounts to recover pending payments
- negotiate payment plans and provides solutions to settle outstanding debts

2.Live Process
- manage live customer accounts to ensure timely payments
- provide updates and reminders about due dates and payments amounts

3. Collection Process
- handle assigned accounts to ensure efficient collection of outstanding amounts
- follwup with customer for payment commitments

**skills and Qualification**
- Prior experience in tele calling, preferably in recovery or collections processes, is preferred but not mandatory
- Basic computer knowledge and familiarity with CRM systems..
- Excellent negotiation and persuasion skills..
- Problem-solving mindset with patience and ability to handle pressure.
- Strong organizational and multitasking abilities.
- Attention to detail and adherence to company policies

**Educational Qualification**:
Minimum qualification: SSLC, +2 and any degree

Pay: ₹15,000.00 per month

Schedule:

- Day shift
- Morning shift
- Weekend availability

Supplemental Pay:

- Performance bonus

Work Location: In person

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