Secretary - Work From Home

5 days ago

Thiruvananthapuram, India TTUAE Full time

We are an IT service company based in Abu Dhabi, UAE.
- Our back office team will focus on all our sales, marketing, customer service, operations & remote IT support.
- All our current clients are based in UAE.
- Mode of communication will be English.

Timings: IST 10:00 AM to 8:00 PM (UAE 08:30 AM to 06:30 PM) Monday to Saturday. Sunday Holiday.**ONLY APPLY IF YOU CAN MEET THE ABOVE TIMINGS.**

**Responsibilities**:

- Helping the management in day-to-day operations of the company.
- Answering calls, taking messages, and handling correspondence.
- Performs a variety of administrative tasks.
- Organizing and servicing meetings (producing agendas and taking minutes)
- Implementing new procedures and administrative systems
- Quality Lead Generation by Cold Calling/Telesales (outbound)
- Schedule & Coordinate meetings of potential clients with the manager.
- Perform Secretarial tasks & duties as assigned.
- Manage and Maintain website, blog & social media accounts.
- Identifying potential customer bases to develop a marketing approach and client base.
- Conduct market research and analysis to evaluate trends, brand awareness and competition ventures.
- Learn details about our product and service offerings.
- Address any questions or issues customers may have.
- Increase Company client base with quality customers.
- Entering, updating & maintaining clear & correct data into CRM.
- To retain existing customers and upsell services to achieve customer retention.
- Assisting in achieving and exceeding company total monthly sales targets.
- Track target achievements & monitor the performance of each Sales & Support engineer.
- Generating daily, weekly, and monthly KPIs & Reports.

**Skills**:

- Basic marketing materials designing skills.
- The ability to manage your time and plan your day effectively.
- Good Command over the English Language is a must.
- Demonstrated track record of performance and commitment.
- Cool-tempered and able to handle rejection.
- Good organizational skills.
- Willing to be trained and acquire knowledge in less time.
- Can easily adopt new environment.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Morning shift

Application Question(s):

- We follow UAE work timings: IST 10:00 AM to 8:00 PM (UAE 08:30 AM to 06:30 PM) Monday to Saturday. Sunday Holiday. Only UAE-declared holidays are allowed. Can you meet the above timings?
- Where are you located currently?

**Experience**:

- Secretarial work: 2 years (preferred)
- Customer service: 2 years (preferred)
- Sales: 2 years (preferred)
- Lead generation: 2 years (preferred)
- Telesales: 2 years (preferred)
- Social media marketing: 2 years (preferred)
- Basic Designing skills: 2 years (preferred)

**Language**:

- English ( Read, Write, Speak) (required)

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