Executive - Front Office
2 weeks ago
**Job Title**
Executive - Front Office
**Job Description Summary**
**TITLE**
Front office Executive
**BUSINESS LINE**:
Integrated Facilities Management
**REPORTING TO**
Site Facilities Manager
**PRINCIPAL ACCOUNTABILITIES**
- Achieve timely and efficient delivery of Facility Management services at Fossil Global
- Support of their business needs in accordance with the Service Levels and Key Performance Indicators set out below.
**DUTIES & RESPONSIBILITIES**
- Ensuring the reception area is clean, tidy, secure and in line with workplace safety requirements.
- Greet and guide visitors / clients, informing staffs of their arrival.
- Maintain visitors’ registration.
- Handle and redirect incoming calls and maintain a call report for study and analysis.
- Act as the EMS (Event Management System) administrator, coordinate and supervise all event and AV activities with the guidance from Facility Coordinator.
- Monitor conference room bookings and coordinate meeting rooms setup as well as providing monthly usage analysis report.
- Supervise visitor room usage and coordinate with relevant parties if necessary if needed for their visit.
- Stationary management & vendor coordination work.
- Update staff phone list locally as well as the web based one.
- Issuance return of staff/visitor access card.
- Office Event management support
- Be alert and report for any odd issue.
- HR Support & coordination activity.
- Assist in space plan update including new hire / termination / churning activities within office.
- Responsible for visitor list update at our pantry area.
- Flower arrangement at reception counter
- Conduct checking on area invoices and prepare necessary documentation as a supporting for obeying approval from management.
- Be alert and report for any odd issue.
- Other reasonable duties as requested by Fossil or Corporate Services / Facilities Manager from service provider
**REQUIREMENTS**
- Post secondary qualification.
- Strong people and communication skills
Excellent command of spoken and written English and Cantonese
INCO: “Cushman & Wakefield”
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