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Customer Relationship Executive

2 weeks ago

Kottayam, India MEENAKSHY GROUP Full time

age above : 23
- Bachelor or Master degree in any Discipline
- 1-year minimum experience as a CRE
- Excellent Communication skills in Malayalam, English as native speaker
- Excellent Writing skills in English, Malayalam.
- Understanding key customer individual needs and addressing these via mail and Telephonic.
- Building and maintaining profitable relationships with key customers.
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
- Maintain good relationships with clients so that the business can maximize the value of those relationships.
- Customer Relationship and Follow-up
- Maintenance of important registers and daily reports.
- Proven experience in coordinating and managing effective PR campaigns through various channels
- Solid knowledge of social media (blogs, Face book, Twitter, etc.)
- Excellent communication and presentation skills; comfortable as a public speaker
- Ability to build strong relationships with key people or organizations
- A creative mind partnered with the ability to find the best practical solutions
- Computer knowledge must (excel, word)

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Food provided
- Provident Fund

Schedule:

- Day shift
- Flexible shift
- Weekend availability

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kottayam, Kerala: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 3 years (required)
- Customer service: 1 year (required)

**Language**:

- English (preferred)