Customer Service Representative

2 weeks ago

Surat, India OPICXO TECHSERV PVT LTD Full time

**Roles & Responsibilities**
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.

**Requirements**:

- Excellent interpersonal and communication skills.
- Soft spoken and basic English communication.
- Proficient in all MS office and google drive.
- Superior product knowledge.
- Maintain a positive attitude focused on customer satisfaction.

**Salary**: ₹10,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- CRE/Sales/BPO: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9104699238

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