OTC Collections

3 days ago

Gurgaon, India Skillventory Full time

**OTC Collections**:

- From 3 to 7 year(s) of experience
- ₹ Not Disclosed by Recruiter
- Gurgaon/Gurugramor

**Roles and Responsibilities**

**NEED RESUMES ON A DAILY BASIS WITHOUT FAIL.**

**Below is the JD:

- **

**Responsibilities**
Research and analyze the disputes/deductions in ERP
Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
Find opportunities and recommend solutions for process and automation improvements
Daily reporting of individual portfolios to supervise and supervise the past dues
Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
Work as a standout colleague to process any ADHOC request in a timely manner.
Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, effectively and professionally.
Raise problems to senior staff members and or management as appropriate.

**Qualifications**
Minimum qualifications
Any Graduate
Proven experience
Strong Communication Skills (verbal and written)
Knowledge of SAP

Preferred qualifications
Good customer handling skills
High Energy level
- Role:_Collections
- Salary:_ Not Disclosed by Recruiter
- Industry:_Accounting / Auditing
- Department:_Customer Success, Service & Operations
- Role Category:_Voice / Blended
- Employment Type:_Part Time, Permanent
- Key Skills- Solving QueriescollectionOperationsOTCEducation
- UG:_Any Graduate

**Company Profile**:
SKILLVENTORY
- With leading Business process management company- Contact Company:_SKILLVENTORY

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