Executive - Tele Counsellor

2 weeks ago

Hyderabad Telangana, India Tech Mahindra Foundation Full time

**Roles and Responsibilities**:

- Handling front office activities like students counselling and telephone enquiries. Coordinating day-to-day operations of the Academy
- Achieving target number of admissions
- Be the front facing individual at the Academy and address queries and refer to the right individual at the Academy
- Mentor, guide and counsel students and parents about our courses and programs
- Manage the day-to-day MIS Update at the Academy
- Participate in Events, Job Fairs as per requirement
- Any other task/s assigned by the Reporting Manager

**Desired Skill Sets**:

- Possess good communication and English, Telugu language skills.
- Work experience in a reputed educational/training institute dealing with Digital related courses will be added advantage
- Well organized working style with excellent time management skills.
- Fair working knowledge with MS-Office and Internet

**Experience**: 3-4 years full-time relevant experience in answering calls, cold calling, compiling data &
Front desk operations, and counseling of students. Work Experience in a reputed educational/training
institute dealing with Digital related courses will be added advantage.

**Qualification**: Any Graduate with relevant experience.

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