Service Executive

2 days ago


Mumbai Maharashtra, India Lakshmi Machine Works Full time

Org Structure
- CSD - WZ2-SR & Revenue Handling
- Job posted on
- Feb 14, 2025
- Employee Type
- Staff
- Experience range (Years)
- N.A

**Purpose of the Role**

1) Support the SIC in implementation of service strategies by handling annual service contracts(ASC) activities

**Responsibilities & Accountabilities**
- Support the SIC in implementation of service strategies by handling annual service contracts activities
- Ensure customer satisfaction by bringing in efficiency in processes and executing activities for ASC
- Handle include communicating with both customer and team members and providing prompt response to queries of the customers
- Carry out Preventive maintenance of machines as per check list
- Carry out alignments of machine sub systems
- Attend machine breakdown calls
- Generate spares enquiry
- Ensure adherence to business excellence processes and procedures in all activities related to the department
- Suggest and use of latest technologies and tools for available in the market for the activities within the section
- Use of technology to automate and enhance efficiency of the processes



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