Customer Relationship Executive
2 weeks ago
**Metal Industry**
**Profile - Customer Relationship Executive (CRE)**
Qualification - Grdaute with Good English communication
**Experience - Min. 2+ yrs as a CRE / Tele sales / Customer Executive.**
Salary - Upto 30k CTC
**Location - Rohini
- Delhi**
**Key Responsibilities**
Manage leads, opportunities, and quotations.
Track distributors, dealers, and channel partners.
Automate pricing, discounts, and volume-based offers.
Forecast demand based on customer orders.
Connect CRM with ERP to align orders with production schedules.
Track order status from quotation → order → manufacturing → dispatch.
Automatic alerts for delivery timelines.
Manage warranty, AMC (Annual Maintenance Contracts), and service requests.
Track complaints, service tickets, and resolutions.
Spare parts management & replacement history.
Product launch campaigns for dealers/customers.
Feedback collection and surveys.
**Coordinate With**
DCS Group
**6375367126 (Call & whatsApp)**
Calling Time - 11:00 AM to 6:00 PM
WhatsApp Timing - 9:00 AM to 8:00
**Job Types**: Full-time, Permanent
Pay: ₹28,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Application Question(s):
**Education**:
- Bachelor's (required)
**Experience**:
- Manage leads: 2 years (required)
- Customer relationship management: 2 years (required)
Work Location: In person
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