Hospital Front Office

3 days ago

Pachpedi Naka Raipur Chhattisgarh, India Nimai Institute of Medical Sciences Pvt Ltd Full time

Job Description Hospital Front Office & Billing Incharge

**Responsibilities**:

- **Front Office Management**:

- Oversee day-to-day operations of the front desk.
- Ensure the smooth functioning of the reception area, including patient registration, appointment scheduling, and query resolution.
- Train and supervise front office staff to deliver excellent customer service.
- Manage the patient waiting area, ensuring cleanliness and comfort.
- **Billing Operations**:

- Prepare and review patient bills for accuracy, ensuring all procedures, services, and medications are correctly documented and charged.
- Monitor billing transactions, including cash, card, and digital payments, ensuring proper recording and reconciliation.
- Resolve billing discrepancies and address patient grievances regarding billing.
- **Insurance and TPA Coordination**:

- Liaise with Third-Party Administrators (TPA) for insurance claim processing.
- Review pre-authorizations and ensure timely submission of documents for cashless claims.
- Handle claim approvals, rejections, and follow-ups with insurance companies.
- Maintain accurate records of insurance claims and settlements.
- **Reporting and Compliance**:

- Generate daily, weekly, and monthly reports for patient billing, payments, and pending claims.
- Ensure compliance with hospital policies, regulations, and legal requirements in billing and documentation.
- Conduct audits of billing procedures to ensure accuracy and transparency.
- **Communication and Coordination**:

- Act as a liaison between the billing department, patients, insurance companies, and other hospital departments.
- Provide detailed explanations of billing processes to patients and their families.
- Coordinate with medical staff for accurate entry of procedures and services into the billing system.
- **Technology and System Use**:

- Utilize hospital management software (HMS) for patient registration, billing, and TPA processing.
- Update patient records and insurance details accurately in the system.

**Key Skills**:

- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in hospital management software and MS Office.
- Knowledge of medical terminology, insurance procedures, and billing systems.
- Problem-solving skills and attention to detail.

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay

Application Question(s):

- What is your current notice period?
- What is your current CTC or gross salary?

**Education**:

- Bachelor's (required)

**Experience**:

- Hospital Front Office & Billing Incharge: 3 years (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)

Work Location: In person

  • Front Office Executive

    12 hours ago

    Pachpedi Naka, Raipur, Chhattisgarh, India Nimai Institute of Medical Sciences Pvt Ltd Full time

    **Job Description: Hospital Front Office Executive** **Position Overview**: A Hospital Front Office Executive serves as the first point of contact for patients and visitors, ensuring seamless administrative support and excellent customer service. This role is crucial for maintaining an organized and welcoming hospital environment while coordinating...

  • Front Desk Receptionist

    2 weeks ago

    Pachpedi Naka, Raipur, Chhattisgarh, India Divine Vitrified Pvt Ltd Full time

    Key Responsibilities: 1. Greet and welcome guests/clients: Provide exceptional customer service, responding promptly to their inquiries and resolving any issues that may arise. 2. Manage front desk operations: Handle check-ins, check-outs, room assignments, and key card management. 3. Process transactions: Handle payments, process reservations, and manage...

  • Front Desk Executive and Admin

    2 days ago

    Raipur, Chhattisgarh, India Rishabh Builders Pvt. Limited Full time

    **Roles and responsibilities-**: 1. Sitting at the office front end desk. 2. Addressing the visits and enquiries. 3. Greetings all guests with a smile and pleasure, and to make them feel comfortable. 4. Welcoming the clients, customers and the visitors at our office. 5. Delivering hospitality, guest satisfaction and the services. 6. Maintaining the...

  • Front Office Associate

    3 days ago

    Raipur, Chhattisgarh, India Divine Enterprises Full time

    key responsibility of front office associate will be interact with customer...ask them abut their requirement in terms of solar products. follow up over phone call also be the responsibility of associate. **Salary**: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Cell phone reimbursement - Leave encashment Schedule: - Day shift Supplemental pay...

  • Front Desk Receptionist

    12 hours ago

    Pachpedi Naka, Raipur, Chhattisgarh, India ZEQON Full time

    Excellent command of the English language (both spoken and written). - Strong interpersonal skills with the ability to engage with diverse clients and colleagues. - Good personality with a warm, approachable, and professional manner. - Team player who works well in a collaborative environment. - High level of intelligence with the ability to quickly learn...

  • Public Relations Officer

    3 days ago

    Devendra Nagar, Raipur, Chhattisgarh, India RoopJeevan Hospital Full time

    Job Title: Public Relations Officer (PRO) Department: Marketing & Communications Reporting to: Director Job Summary: The Public Relations Officer (PRO) will be responsible for developing and implementing comprehensive public relations and marketing strategies to enhance the reputation of the hospital. The PRO will work closely with doctors, staff, and...

  • Front Office Executive Ea

    3 days ago

    Bhanpuri, Raipur, Chhattisgarh, India The Talent Quest Full time

    Vacancy with the largest manufacturer of Bulk Conveying Chains and Accessories in India established in the year Job Location: Raipur JOB DESCRIPTION: Role: The Incumbent must be a Graduate with 5 years+ of experience as Front Office / EA to Director in any Industry. Salary : Upto 45k in hand. 6 days a week 9:30am to 6:30 pm managing the MD's schedule,...

  • Front Office Assistant

    3 days ago

    Raipur, India gayakwad job consultancy Full time

    A female front office staff is needed who knows good english. and communication skill is also good. **Salary**: ₹30,000.00 - ₹40,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Raipur, Chhattisgarh: Reliably commute or planning to relocate...

  • Front Office Staff

    11 hours ago

    Raipur, India gayakwad job consultancy Full time

    I have need 1 female experienced front office staff. english communication skill should be good. english conversation required. **Salary**: ₹30,000.00 - ₹40,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Raipur, Chhattisgarh: Reliably commute or...

  • Back Office Executive

    3 days ago

    Raipur, Chhattisgarh, India Brain World Full time

    **Job Title**: Back Office Support Executive **Location**: Raipur **Department**: Operations / Administration **Salary Range**: ₹8,000 - ₹12,000/month **Job Summary**: **Key Responsibilities**: - Maintain and update data in spreadsheets and internal systems - Handle documentation, file management, and record-keeping - Assist in preparing reports,...