Front Office Officer

3 days ago


Delhi Delhi, India D Care Full time

**Role Overview**

The Front Office Officer is responsible for ensuring smooth daily operations at the reception desk, providing excellent patient service, and maintaining efficient coordination between departments.

**Key Skills & Attributes**
- Excellent communication (English - written & verbal) with polite behavior.
- Good computer skills and willingness to learn new software.
- Strong interpersonal, multitasking, and time-management abilities.
- Punctual, responsible, and professional under pressure.
- Understanding of process and data management.

**Main Responsibilities**
- Greet and assist patients and visitors with courtesy.
- Manage calls, messages, and patient appointments efficiently.
- Coordinate with doctors, nurses, and internal departments.
- Maintain and update patient records, billing, and reports.
- Verify insurance (TPA) details and assist with claims.
- Conduct patient follow-ups and manage feedback.
- Oversee clinic inventory, supplies, and maintenance needs.
- Liaise with external labs for reports and collections.
- Support management in communication and special tasks.

**Work Hours**: 9:00 AM - 6:00 PM (must report before time)
**Reporting To**: Administrative Head

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Paid sick time

Work Location: In person


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