Customer Service Executive
16 hours ago
_**Customer Service Executive is responsible for handling queries as the first point of contact for Customers and record all interactions received via servicing channels, categorize each interactions, provide end to end resolution to the queries raised by client and escalating the same, if required.**_ **Direct Responsibilities** - Answer customer queries professionally through all the servicing channels and provide information / resolutions within the specified turnaround time. - Record and categorize all customer interactions. - Interact with internal department for query resolution, maintain regular follow-ups. - Provide regular updates to the Customer for attempted open cases. - Adhere to the servicing escalation matrix so that specified TATs are achieved. **Contributing Responsibilities** - Keeping up to date with latest events in processes/ product. - Read and understood customer communications properly and respond to each point raised. - Checking all facts before sending out replies so that accurate information as per the company’s policy and processes are disseminated to the customer **Technical & Behavioural Competencies** - Good verbal and written communications skills - Ability to read / listen and understand - Good interpersonal skills **Specific Qualifications (if required)** - Graduation. - 0-5 years of experience. - Good written and Verbal communication skills **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 - ₹30,000.00 per month **Benefits**: - Provident Fund Schedule: - Monday to Friday - Rotational shift Application Question(s): - Do you have experience of mutual fund/insurance products? Kindly answer in "Yes/No" **Experience**: - Investment: 1 year (preferred) **Speak with the employer** +91 8073218847
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Customer Service Executive
4 days ago
Mumbai, India Executive Hunters Full time**(1)Customer Service Executive** - Salary budget - Rs 25,000-30,000 per month - Location - Khar, Mumbai - Working days - 6 - Work from office - yes - Work from home - Saturday. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...
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Customer Care Executive
5 days ago
Airoli, Navi Mumbai, Maharashtra, India Meera Enterprise Full time**Customer Care Executive & Customer Services Location Thane Airoli Turbhe** Metropolis (Inbound process) - Good comms required - Fresher salary: 16,500/ - Exp salary: 17,500/ - Shift timing: - 7am -10pm (Any 9hr shift) 2)ICICI SECURITIES - Good comms required - Salary: 16,500/- inhand - min 3mnths exp required - Grad fresher can apply 3)IDFC PL - Avg...
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Customer Service Representative
1 week ago
Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...
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Customer Service Executive
16 hours ago
Airoli, Navi Mumbai, Maharashtra, India Venuz Artifacts Full timeRelaying extensive product information to customers. Closing sales for the company. Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing customers with clear instructions to resolve issues. Rerouting customer calls to other...
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Customer Service Executive
7 days ago
Airoli, Navi Mumbai, Maharashtra, India Sharekhan Ltd Full time ₹ 2,40,000 - ₹ 3,60,000 per yearAnswer customer queries professionally through all the servicing channels and provide information / resolutions within the specified turnaround time.Record and categorize all customer interactions.Interact with internal department for query resolution, maintain regular follow-ups.Provide regular updates to the Customer for attempted open cases.Adhere to the...
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Customer Service Executive
2 weeks ago
Airoli, Navi Mumbai, Maharashtra, India Grownow HR Full timePurely Customer Service process Freshers & Experience both can apply Excellent communication skills required Apart from salary can easily earn more than 15 to 20k+ amount on monthly basis Location is Airoli (Near by station - 10 mins walkable distance from airoli station) **Job Types**: Full-time, Fresher, Permanent **Education**: - Higher...
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Customer Service Assistant
5 days ago
Airoli, Navi Mumbai, Maharashtra, India Visheshwar HR Pvt Ltd Full timeJob Summary: We are looking for enthusiastic and persuasive Telecalling Executives to join our team. Freshers with good communication skills and a passion for customer interaction are encouraged to apply. Key Responsibilities: - **Customer Outreach**: - Make outbound calls to potential customers and present company products or services. - **Lead...
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Customer Service Executive
4 days ago
Airoli, Navi Mumbai, Maharashtra, India Onesource Atreus Full timeHiring for Amazon Process: Customer service Roles & Responsibilities: Location: Airoli Qualification: HSC & Graduates both can supply Experience: Freshers Can Also Apply. **Salary**: Up to 13K Depends upon Interview. Shift : Rotational Shift 5 Days working 2 Rotational Offs (Traveling allowance also will be provided ) **Job Types**: Full-time,...
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Customer Service Representative
4 days ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeHiring for Customer Service Representative Voice Process Need excellent communication skills written and verbal Minimum 1 year of experience requied in customer service Day shift upto 25k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹24,000.00 per month **Benefits**: - Provident Fund **Language**: - English...
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Customer Service Executive
5 days ago
Airoli, Navi Mumbai, Maharashtra, India HIRD Services Pvt ltd Full timeHiring for Customer Care Executive !! Process: Non Voice Process !! WORK FROM OFFICE - **LOOKING FOR FRESHER'S ONLY**_ Job Location: Airoli (Navi Mumbai) Education: Minimum Qualification - HSC / Graduate (No IT background like-B Tech, BE) JD: Excellent verbal / written communication skills In English Required Good typing speed Knowledge of MS...