Current jobs related to Customer Service Executive - Airoli Navi Mumbai Maharashtra - Sharekhan Ltd

  • Customer Service Executive

    2 weeks ago

    Airoli, Navi Mumbai, Maharashtra, India Abhinav Institute of Technology and Management Full time

    Job Title: Customer Service Executive Location: Airoli/ Rabale Industry: BPO / Customer Support Experience Required: 0-1 year (Freshers can also apply) Key Responsibilities: - Make outbound calls to prospective customers and generate sales leads. - Explain products/services, features, and benefits clearly to customers. - Convince customers and close...

  • Customer Service Executive

    2 weeks ago

    Airoli, Navi Mumbai, Maharashtra, India Grownow HR Full time

    Customer Service Executive Excellent Communication Skills Required Location - Airoli Salary - 18000 to 28000 **Job Types**: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹28,000.00 per month **Education**: - Higher Secondary(12th Pass) (preferred) Work Location: In person

  • Customer Service Executive

    2 weeks ago

    Airoli, Navi Mumbai, Maharashtra, India Abhinav Institute of Technology and Management Full time ₹ 15,000 - ₹ 25,000 per year

    Job Title: Customer Service ExecutiveLocation: Airoli/ RabaleIndustry: BPO / Customer SupportExperience Required: 0–1 year (Freshers can also apply)Key Responsibilities:Make outbound calls to prospective customers and generate sales leads.Explain products/services, features, and benefits clearly to customers.Convince customers and close sales to meet...

  • Customer Service

    1 week ago

    Airoli, Navi Mumbai, Maharashtra, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full time

    HSC fresher with **good communication skills in English** / Graduates / experienced in **customer service.** Immediate customer service hire needed for a **US telecom company.** Timings will be **US shift**, any 9 hours from **(5:30 pm - 10:30 am)** 2 rotational offs in a week. Freshers will get **18k-23k** depending on their interview. Location -...

  • Customer Service Executive

    1 week ago

    Airoli, Navi Mumbai, Maharashtra, India Sharekhan Ltd Full time

    Answer customer queries professionally through all the servicing channels and provide information / resolutions within the specified turnaround time. - Record and categorize all customer interactions. - Interact with internal department for query resolution, maintain regular follow-ups. - Provide regular updates to the Customer for attempted open cases. -...

  • Senior Customer Service Executive

    4 days ago

    Navi Mumbai, India Insight Customer Call Solutions Ltd Full time

    Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers based on their needs and preferences. Identify opportunities to upsell/cross-sell relevant products/services to increase revenue growth. Maintain...

  • Customer Service Executive

    6 days ago

    Airoli, Navi Mumbai, Maharashtra, India EbixCash Global Services Pvt Ltd Full time

    Handling customer complaints - Create policies and procedures - Providing detailed information to customer - Create customer care protocol - Gathering customer feedback - Managing consumer concerns * **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer service: 1 year (preferred) **Language**: - English (preferred) -...

  • Customer Service Executive

    2 weeks ago

    Airoli, Navi Mumbai, Maharashtra, India Jinty AT Services Full time

    It's a customer service profile. Ready for day or night shift **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Rotational shift Ability to commute/relocate: - Airoli, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher...

  • Customer Service Executive

    2 weeks ago

    Airoli, Navi Mumbai, Maharashtra, India Hemocean outsourcing Full time

    PURE CUSTOMER SERVICE Hiring for Upstox IB Location - Airoli Need Good English Communication Freshers can apply SIFT TIME - 8AM TO 5PM *Salary: - 20000/- CTC, 16200/- inhand Need Immediate joiners **Job Types**: Full-time, Fresher **Salary**: ₹9,758.73 - ₹20,749.85 per month **Benefits**: - Provident Fund Schedule: - Day shift - Rotational...

  • Customer Service Executive

    1 week ago

    Airoli, Navi Mumbai, Maharashtra, India Hansa Direct Full time

    Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build...

Customer Service Executive

2 weeks ago

Airoli Navi Mumbai Maharashtra, India Sharekhan Ltd Full time

_**Customer Service Executive is responsible for handling queries as the first point of contact for Customers and record all interactions received via servicing channels, categorize each interactions, provide end to end resolution to the queries raised by client and escalating the same, if required.**_

**Direct Responsibilities**
- Answer customer queries professionally through all the servicing channels and provide information / resolutions within the specified turnaround time.
- Record and categorize all customer interactions.
- Interact with internal department for query resolution, maintain regular follow-ups.
- Provide regular updates to the Customer for attempted open cases.
- Adhere to the servicing escalation matrix so that specified TATs are achieved.

**Contributing Responsibilities**
- Keeping up to date with latest events in processes/ product.
- Read and understood customer communications properly and respond to each point raised.
- Checking all facts before sending out replies so that accurate information as per the company’s policy and processes are disseminated to the customer

**Technical & Behavioural Competencies**
- Good verbal and written communications skills
- Ability to read / listen and understand
- Good interpersonal skills

**Specific Qualifications (if required)**
- Graduation.
- 0-5 years of experience.
- Good written and Verbal communication skills

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹12,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Monday to Friday
- Rotational shift

Application Question(s):

- Do you have experience of mutual fund/insurance products? Kindly answer in

"Yes/No"

**Experience**:

- Investment: 1 year (preferred)

**Speak with the employer**
+91 8073218847