IT Operations Systems Supervisor

4 days ago

Bengaluru Karnataka, India Smiths Group Full time

REF:
- GROUPAPAC00370- DIVISION:
- Smiths Group- JOB FUNCTION:
- Info Systems TechnologyAbout Us

We serve millions of people every year, to help create a safer, more efficient and better-connected world, across four major global markets: Energy, General Industry, Security & Defense, and Aerospace. Listed on the London Stock Exchange, Smiths employs 14,600 colleagues in over 50+ countries.

This pioneering spirit continues to drive us today, underpinned by our powerful culture. Improving our world is what we do, how we think, and how we will continue to use our passion for technology and engineering to tackle our customers biggest challenges today and in the future. We're looking for people with curious minds. Who want responsibility and relish a challenge. Whether you're an experienced professional or just starting out, our global scale and focus on growth means we have some great career opportunities for you. There's never been a better time to join Smiths.

**Job Description**:

- The IT Systems Supervisor is responsible for leading a team that delivers the installation, troubleshooting, management and support of IT infrastructure including servers, networks and storage on premise both at sites and in the cloud. The supervisor is responsible for the management of employees, contractors, and/or vendors as well as providing technical delivery as part of the wider Operations team.Duties & Responsibilities

What you'll do:

- Supervise, direct, and provide training for direct report(s).
- Troubleshoot complex distributed technology with the ability to diagnose issues and understand and communicate impact effectively to non-technical stakeholders
- Provide 3rd level technical support for end users as appropriate
- Manage and maintain compliance across all infrastructure - Backup, Security, Disaster Recovery etc.
- Execute system improvements through planning and project management
- Facilitate department communications
- Communicate with all levels of management and associates on an ongoing basis regarding project status, cause, for delays and set reasonable time and quality expectations
- Work with outside vendors to ensure that scheduled work is performed in a timely manner
- Develop and maintain work plans and schedules for the team
- Assist with budget management, as required

The Individual

What you'll definitely need:

- Team leadership experience or strong desire to lead people and support their growth
- Experience of working in an enterprise with more that 1000 users
- Expert level technical experience in Infrastructure required - Network, Servers, Storage, Azure
- Effective collaboration, ability to overcome obstacles, can-do attitude

**Join us for a great career and competitive compensation & benefits whilst keeping the world a safer place.**

**Diversity & Inclusion**:
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
- At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing.

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