Customer Service/customer Care

2 weeks ago

Kanpur, India Remedo Full time

Answers Calls Courteously & Professionally
- Provides Information about Products and Services
- Updates the CRM Accurately
- Timely Revert to Customers without any Missing Information
- Coordinate with clients over phone, official whatsapp & mail
- Ensure client satisfaction
- Perform data input into the system to maintain information
- Provide status updates and other reports as requested

Skill Set Required:

- Excellent Communication Skills
- Strong Phone Contact Handling Skills & Active Listening
- Some Experience as Client Service or customer support Executive
- Familiarity with CRM Systems & Practices
- SELF Starter, motivated and highly accountable person

**Salary**: Up to ₹23,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Provident Fund
- Work from home

Schedule:

- Day shift
- Morning shift

**Language**:

- English (required)

**Speak with the employer**

+91-XXXXXXXXXX

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