Subject Matter Expert

2 weeks ago

Mumbai, India Orange Business Services Full time

**About the role**:

- Act as technical expert on R& S, datacenter networking and Wireless technologies.
- Perform analysis and diagnosis of complex networking and security problems
- Deploy and support multi-vendor network & security solutions
- Deploy and support network and security monitoring & management tools
- Prepare/update HLD & LLD, process and technical documentation
- Support on Sev 1 incidents to resove within SLA
- Perform RCA based on OEM inputs
- Provide improvement opportunities and recommendations on network and security
- Perform tool evaluation and produce recommendations
- Work with Global IT support groups, OEMs, vendors, partners and service providers
- Provide training to operations team (L1/L2)

**About you**:

- 8-9 years of related experience in routing & switching, datacenter networking.
- Experience on Aruba switches, Routers & wireless series.
- Knowledge of Software Defined Networks and Network Function Virtualization technologies
- Experience in Aruba Clearpass and Aruba Central.
- Implementation & Troubleshooting experience on Cisco Datacenter products including Nexus Switches 3K/5K/7K/9K.
- Implementation & Troubleshooting experience on routing Protocol including OSPF/BGP/EIGRP
- Good Understanding of Network monitoring tools like Solar winds

**Additional information**:

- Strong Customer Focus
- Excellent in oral/written communication skills
- Excellent in documentation & presentation
- Excellent interpersonal skills
- Good in analytical skills
- Business logic awareness & understanding
- Ability to work under pressure.
- Adaptability & responsiveness to department

**Department**:
Sales & Marketing Asia Pacific

**Contract**:
Regular

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