Student Counsellor

4 days ago

Thrissur Kerala, India PROFISCAL ACADEMY Full time

As a Student Counselor with additional responsibilities for office administration at Profiscal Academy, you have a multifaceted role that combines student engagement and administrative tasks. Here's an overview of your duties:

- **Lead Generation and Follow-Up**:

- Follow up persistently to maintain engagement and address any questions or concerns they may have.
- **Consultative Selling**:

- Understand the needs and goals of each lead and demonstrate how our courses can meet their aspirations.
- Tailor communication to highlight the benefits and features of our programs.
- **Admissions Conversion**:

- Provide support and guidance to ensure a smooth enrollment experience.
- **Office Administration**:

- Manage administrative tasks such as maintaining student records, handling inquiries, and scheduling appointments.
- Coordinate with other staff members to ensure efficient office operations.
- **Data Management**:

- Maintain accurate records of leads, inquiries, and admissions using CRM software or other database systems.
- Generate reports on lead conversion rates, enrollment trends, and other relevant metrics.
- **Customer Service**:

- Provide excellent customer service to leads, enrolled students, and visitors to the academy.
- Address any issues or concerns promptly and effectively.
- **Collaboration**:

- Work closely with the marketing team to align outreach efforts with marketing campaigns and initiatives.
- Coordinate with academic advisors and faculty members to ensure seamless communication and support for students.

Pay: ₹12,000.00 - ₹14,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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