Retail Sales Officer
5 days ago
**Position Overview**
**Key Responsibilities**
- Greet and engage walk‑in customers, understand their requirements, and recommend suitable jewellery products.
- Demonstrate jewellery features and benefits, guiding customers toward informed purchasing decisions.
- Prepare product estimates and complete sales transactions accurately using POS systems.
- Meet or exceed monthly and category‑wise sales targets as assigned.
- Manage retail counter operations: maintain stock records, transfer counter stock to locker, and support daily inventory counts.
- Ensure proper product display and store presentation in compliance with Tanishq merchandising standards.
- Monitor dead stock, alerting store manager to minimize obsolete inventory and shoplifting.
- Assist with customer returns, repair requests, and after‑sales or follow‑up service.
- Record and relay customer feedback and product trends to support continuous improvement.
- Collaborate with visual merchandising and marketing teams to ensure store compliance and footfall enhancement activities.
**Required Qualifications & Experience**
- Minimum **6 months experience in retail counter sales**; experience in **jewellery retail is a strong plus**.
- Good communication skills in **Hindi and English**; ability to explain product features clearly and professionally.
- Neat, presentable, customer-centered, confident in interacting with diverse customers.
- Comfortable with retail targets and performance‑driven environment.
Pay: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
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