Customer Success Partner

7 days ago

Ranga Reddy District Telangana, India Artem Academy Full time

**Company**: ARTEM Academy **Reporting to**: Founder - Sunitha Namburu **Experience Required**: 1-4 years **Type**: Full-Time

**About ARTEM**

**Role Overview**

As a **Customer Success Partner** at ARTEM, you will play a critical role in ensuring students and corporate clients have an exceptional learning experience. You will serve as the primary point of contact for learners, helping them stay engaged, solve problems, and meet their educational goals. You will also work closely with mentors and trainers to continuously improve the learning journey.

**Key Responsibilities**
- Build and maintain strong relationships with students, ensuring high engagement and satisfaction
- Onboard new learners, guide them through course structures, tools, and learning platforms
- Serve as the first line of support for student queries and concerns
- Track student progress and proactively reach out to those who need help
- Collect and analyze feedback to improve course delivery and learner experience
- Coordinate with trainers to personalize the learning approach based on student feedback
- Assist with scheduling workshops, events, and 1:1 mentorship sessions
- Help with CRM updates, certification management, and reporting
- Support marketing and business teams with testimonials, reviews, and case studies

**Who You Are**
- Passionate about education, learning, and engineering
- Strong communicator with empathy and problem-solving mindset
- Detail-oriented and organized, with excellent follow-up skills
- Comfortable working with CRM tools, spreadsheets, and basic reporting
- Able to collaborate cross-functionally with trainers, marketing, and sales teams
- Prior experience in EdTech, academic support, or client servicing is a bonus

**Qualifications**
- Bachelor’s degree in Engineering, Business, or related field
- 1+ years of experience in customer success, client servicing, or student support
- Strong written and verbal communication skills
- Ability to manage multiple learners and priorities at once
- Passion for technology and engineering education is a plus

**Why Join ARTEM?**
- Work alongside IITians and CAE experts with patented simulation processes
- Be part of a purpose-driven team reshaping technical education
- Get exposure to real industry projects, tools, and methods
- Access continuous learning and development opportunities
- Make a direct impact on student careers and future innovators

**Job Types**: Full-time, Fresher

Pay: Up to ₹300,000.00 per year

Schedule:

- Day shift

Work Location: Hybrid remote in Rangareddy, Telangana

  • Real Estate Channel Partner(Part Time/ Full Time)

    7 days ago

    Ranga Reddy District, Telangana, India My Elegant Group Full time

    **Job Opportunity: Channel Partner - Real Estate (Part-Time / Full-Time / Commission-Based)** **Location**: Hyderabad (Hitech City - for initial training) **Industry**: Real Estate **Position Type**: Freelance / Commission-Based **We’re Hiring Channel Partners!** Are you a homemaker or a working woman looking to restart or supplement your career? Join us...

  • Customer Success Partner

    2 weeks ago

    Hyderabad, Telangana, India ZapCom Solutions Full time

    **Job Information**: Date Opened **10/10/2024** Job Type **Full time** Industry **IT Services** City **Hyderabad** State/Province **Telangana** Country **India** Zip/Postal Code **500032** **About Us**: Zapcom is a global Product Engineering and Technology Services company, specializing in bespoke, customer-centric solutions across industries...

  • Partner Success Manager

    6 days ago

    bangalore district, India Oracle Full time

    Who We Are At Oracle, we see ourselves as changing the World through our own commitment to customer success, as well as by enabling our customers achieve their vision. We believe that different points of view are essential for innovation and we will offer you the chance to be part of an inclusive culture where individuality thrives. We also see...

  • Customer Success Manager

    16 hours ago

    bangalore district, India Recro Full time

    Designation - Partner Success Specialist Location - Bangalore The Partner Success Specialist serves as the central point of contact for educators utilizing a number of products and services, supporting a greater number of small implementations. The Partner Success Specialist provides pro-active implementation support for their assigned implementations,...

  • Partner Success Specialist

    16 hours ago

    bangalore district, India Recro Full time

    Job Title: Partner Success Specialist Exp Range: 1 to 3 years Job Location: Marathahalli, Bangalore (Hybrid ) with office time (5 pm to 2am ). Who we’re looking for: You have an Associate’s Degree or equivalent experience You have 1 year or more experience in customer service, sales, or teaching (or a combination) You have a combination of education...

  • Customer Success Manager

    6 days ago

    bangalore district, India Servion Global Solutions Full time

    8-12 years experience, UC/CCaaS Solutions (Avaya, Genesys, Cisco), VoIP & SIP Protocols, Cloud Migration, AI-driven Automation, Incident/Release Management, Stakeholder Engagement, and Customer Success Management 1. Customer Engagement and Relationship Management Act as the primary point of contact for the customer, building trust and long-term...

  • Chief Information Officer

    3 days ago

    Ranga Reddy District, Telangana, India MostEdge Full time

    **About MostEdge** At MostEdge, we exist to **protect every penny and power every possibility**. As a technology and solutions partner to retailers across the country, we deliver AI-driven platforms that make every transaction smarter, every decision faster, and every store more profitable. Our technology spans POS, pricing, surveillance, loyalty,...

  • Us IT Bench Sales Recruiter

    26 minutes ago

    Ranga Reddy District, Telangana, India 3Rinfo softtech private limited Full time

    We are hiring Bench sale Recruiter, please find the below details of the Opportunity: **Job Title: Lead Bench Sales IT Recruiter** **Required Experience**:6-9 years **Location**: Hyderabad (Nanakramguda) **Type**: Full-time **Shift Timing**: [Night shift (US EST/CST)] **Key Responsibilities**: - Expertly market bench consultants (H1B, GC, USC) to tier-1...

  • Applications Quality Assurance Manager

    2 weeks ago

    Ranga Reddy District, Telangana, India MostEdge Full time ₹ 64,500 - ₹ 20,13,458 per year

    MostEdge is revolutionizing the retail industry with a cutting-edge analytics platform designed to prioritize customer needs and shape the future of retail. From advanced POS systems and self-service kiosks to surveillance, loyalty solutions, and next-level consumer engagement tools, MostEdge empowers businesses to transform every customer interaction into a...

  • Customer Success Associate

    6 days ago

    hyderabad district, India Track3D Full time

    Job Description: Customer Success Associate Location: Hyderabad, India (Full-time, Onsite) About Track3D At Track3D, we’re building the future of construction monitoring with our Reality Intelligence Platform . By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress,...