Customer Care Executive(Us Process)

2 weeks ago

Pune Maharashtra, India Quadron ISolutions Full time

Position
- Customer Care Executive

Experience
- 0 to 1 Year

Position For - Only Male Candiadte

Rolles & Responsibilities:

- Provide timely and accurate information and support to customers.
- Resolve customer complaints and issues efficiently and effectively.
- Maintain a high level of customer satisfaction through exceptional service.
- Collaborate with other departments to address and resolve customer concerns.
- Document customer interactions and feedback in the CRM system.
- Stay updated on product knowledge and company policies.
- Identify and escalate priority issues to appropriate resources.

**Qualifications**:

- Bachelor’s OR Diploma degree or equivalent work experience.
- Proven experience in international customer service or support roles.
- Excellent verbal and written communication skills.
- Strong problem-solving skills and attention to detail.
- Ability to work flexible hours to accommodate different time zones.
- Cultural sensitivity and ability to interact with diverse customers.
- Proficiency in English (Fluent)

**Skills**:

- Customer Relationship Management (CRM) software
- Conflict resolution
- Multilingual communication
- Time management
- Product knowledge
- Interpersonal skills
- Adaptability

Note
- Immediate Joining

Pay: ₹10,547.76 - ₹22,000.00 per month

**Benefits**:

- Health insurance

**Language**:

- English (preferred)

Work Location: In person

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