Client Servicing Executive

2 weeks ago

Pune Maharashtra, India Headway Consultant Full time

**Job Title - Client Servicing / Account Manager**

**Experience - 1+yrs**

**Industry - Events & Services**

**Location - Koregaon Park, Pune**

**Salary Bracket - Best in the Industry**

**Client Details -** We are a 360˚ marketing, events, and branding solutions provider. We aim to be rated as one of the best event management companies in Pune, India. We are a team of young and enthusiastic individuals with a passion for event management. We provide unique solutions, new experiences, and out-of-the-box alternatives to our clients. Our focus is on delivering customized, stress-free experiences to our clients and we can do the same using our expertise and attention to detail for every project. We are viewed as one of the top event management companies in Pune and aim to be among India's top 25 event management companies within the next 5 years.

**Services which they provide -**
- End to end Event Management
- Turnkey Brand Activation Projects
- Virtual Employee Engagement Programs
- Wedding Management
- Creative Design Services
- Social Media Marketing

**Job Description -**

Client servicing involves understanding the needs and desires of the client and proactively meeting those needs
- Inspiring repeat business from clients
- Cultivating solid relationships with clients through the provision of exceptional after-sales service
- Creating a positive onboarding experience for new clients
- Identifying ways to overcome clients' initial dislike of company services.
- Monitoring and measuring client satisfaction
- Maintaining an accurate record of all existing and potential clients
- Responding to client inquiries in a timely and professional manner
- Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues
- Calm, polite, and professional behavior
- High service orientation. Ability to meet deadlines

Pay: ₹11,670.62 - ₹38,893.72 per month

Schedule:

- Day shift

Application Question(s):

- What is total experience in client servicing?
- What is your location in Pune?
- What is your current ctc?
- What is your expected ctc?
- Are u willing to travel for client service?

Work Location: In person

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