Front Office Executive

1 week ago

Karjat, India Villament Resorts Pvt. Ltd. Full time

**Front Desk Job Responsibilities**:

- Welcome guests in a warm and friendly manner.
- Ascertains their lodging, purchasing needs.
- Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
- Knows all essential aspects of our resort or hotel operations.
- Registers guests and manages the rooming chart.
- Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.
- Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems.
- Balances cash drawer by counting cash at beginning and end of work shift.
- Monitors lobby and check-in activity to determine room flow.
- Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
- Provides pre-arrival support for guests arriving on packages.
- Facilitates correspondence with guests.
- Acts as the site liaison for the services and sales center.
- Works collaboratively with any resort associates and resources.

**Salary**: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Rotational shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Overnight Shift (preferred)
- Night Shift (preferred)

Ability to Commute:

- Karjat, Maharashtra (required)

Ability to Relocate:

- Karjat, Maharashtra: Relocate with an employer provided relocation package (required)

Work Location: In person

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