Branch Support Executive

4 days ago

Ranchi, India Rentokil Initial Full time

POSITION RESPONSIBILITIES / REQUIREMENTS:
The Executive - Branch Support is responsible to handle back office administration through managing ICabs, handling required documentation and accounts related work.

The person will report to the Branch/Base Head, The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.

GENERAL DUTIES & RESPONSIBILITIES
- Call Handling - Picking calls received at branch, transferring calls, taking down messages or providing details as requested by prospect / customer.
- iCABS - Ticket Assignment and co-ordination with concerned employees for status update.
- Change Negotiating Employee.
- Invoice Forecast, Invoice Suspensions, Invoice Print and distribution.
- Generating Renewal report.
- Generating Renewal letters for CSEs.
- Renewing same price & price increase contracts.
- Raising Termination requests in the portal.
- Raising CR tickets for price decrease.
- SHE related documentation.
- Fumigation Certification and updation in register whenever required.
- License Renewal, Compliance and Preparation for audit by inspector.
- Incentive Calculation for further submission.
- Attendance and standard input (Mediclaim etc, Contract Labour Input, Indents)
- Branch Customer Documentation - Quotations, Customer Compliance, OCC Filing, PO Filing, Warranty etc.
- Entering receipt and deposit slip into the system for collections.
- Adjustments for collections on behalf of other branches.
- Raising Credit note requests on the portal.
- Petty Cash portal management and local bank activities.
- Conveyance records for Technicians.
- Service Docket upload for KA.
- Any other activities assigned by the Branch Manager as per the Branch Dynamics.

KEY DELIVERABLES
- ICabs Ticket Management
- On time submission of reports
- Branch Documentation
- Support accounts related activities

CORE COMPETENCIES
- Good written & Verbal communication
- Attention to detail & Ability to prioritize tasks under pressure
- Positive Attitude
- Assertive and Self Confident

EDUCATIONAL / OTHER REQUIREMENTS
- Any Graduation degree
- At least 2 - 3 yrs experience in Back office administration
- Typing Skills

  • Branch Director

    4 days ago

    Ranchi, Patna, Kolkata, India beBeeLeadership Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Overview:The Branch Manager plays a pivotal role in driving business growth, managing operations, and leading high-performing teams. This leadership position oversees the strategic development of branch-based sales and cross-selling initiatives, ensuring alignment with company goals.">Key Responsibilities:Business Development & Sales:Drive revenue and...

  • Senior Branch Manager

    2 days ago

    Patna, Ranchi, Kolkata, India Star Union Dai Ichi Life Insurance Sud Life Full time

    Job Description Key Responsibilities: Business Development & Sales: - Drive revenue and profitability through branch-based sales and cross-selling of products. - Develop and execute branch-level business plans. - Identify local market opportunities and build strategic partnerships. Operations & Compliance: - Ensure smooth functioning of daily branch...

  • Senior Branch Manager

    5 days ago

    Patna, Ranchi, Kolkata, India Star Union Dai Ichi Life Insurance Sud Life Full time

    Job DescriptionKey Responsibilities:Business Development & Sales:- Drive revenue and profitability through branch-based sales and cross-selling of products.- Develop and execute branch-level business plans.- Identify local market opportunities and build strategic partnerships.Operations & Compliance:- Ensure smooth functioning of daily branch operations in...

  • Customer Support Executive

    2 weeks ago

    Ranchi, India First Voice Pvt. Ltd Full time

    _**Hi,**_ - **Job Seekers**_ - **#jobs #Ranchi # work from office #MNC #Good opportunity for Fresher #**_ **We have an opening for a Customer Support Executive position in a Top MNC company at the Ranchi location.** - Skills Required -- Good English & Hindi communication. - Qualification - 10+2/ Graduate - Age - up to 32 years - Location -Ranchi (work from...

  • Customer Support Executive

    1 week ago

    Ranchi, India First Voice Pvt. Ltd Full time

    _**Hi,**_ - **Job Seekers**_ - **#jobs #Ranchi # work from office & Home both #MNC #Good opportunity for Fresher #**_ **We have an opening for a Customer Support Executive position in a Top MNC company at the Ranchi location.** - Skills Required -- Good English & Hindi communication. - Qualification - 10+2/ Graduate - Age - up to 33 years - Location -Ranchi...

  • Customer Support Executive

    1 day ago

    Ranchi, India First Voice Pvt. Ltd Full time

    _**Hi,**_ - **Job Seekers**_ - **#jobs #Ranchi # work from office #MNC #Good opportunity for Fresher #**_ **We have an opening for a Customer Support Executive position in a Top MNC company at the Ranchi location.** - Skills Required -- Good English & Hindi communication. - Qualification - 10+2/ Graduate - Age - up to 33 years - Location -Ranchi (work from...

  • Customer Support Executive

    2 weeks ago

    Ranchi, India First Voice Pvt. Ltd Full time

    **Hi,** **Job Seekers** **#jobs #Ranchi # work from office #MNC #Good opportunity for Fresher #** **We have an opening for a Customer Support Executive position in a Top MNC company at the Ranchi location.** Skills Required -- Good English & Hindi communication. Qualification - 10+2/ Graduate Age - up to 35 years Location -Ranchi (work from the...

  • Area Sales Manager

    2 weeks ago

    Ranchi, Jharkhand, India Indusind Bank Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Description of the position:1)Handling a team of Synergy auto loan team of Business Executives2) Source vehicle loan through branch banking channel and ensure timely process of files3) Interact with Banking branch employees and different channels in the banking branch to promote vehicle product sourcing from the ETB (Existing bank) clients and NTB (New to...

  • Customer Support Executive

    1 week ago

    Ranchi, India First Voice Pvt. Ltd Full time

    **Hi,** **Job Seekers** **#jobs #Ranchi # work from office #MNC #Good opportunity for Fresher #** **We have an opening for a Customer Support Executive position in a Top MNC company at the Ranchi location.** Skills Required -- Good English communication. Qualification - 10+2/ Graduate Age - up to 35 years Location -Ranchi (work from the...

  • Customer Support Executive Male

    1 week ago

    Ranchi, India Digi Man Solutions Pvt. Ltd Full time

    POSITION : CUSTOMER SERVICE EXECUTIV QUALIFICATION : Minimum Graduate Any Service industry like Furniture, Health care, and Technology industries RELEVANT EXPERIENCE : Service Executive with experience of technical knowledge with retail call handling in furniture / equivalent industry LANGUAGE PROFICIENCY : Bengali, Hindi, English (Very good...