Associate

**Our story**

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

**Our Values**:
**Champion People **- be empathetic and help create a place where everyone belongs.

**Grow with purpose - **Be inspired by our higher calling of improving lives.

**Be Alight - **act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

**Role summary**

As a benefits administrator, Alight team member is expected to handle all back office and customer care activities for the employees. There will be a lot of routine activities including data reconciliations, invoice calculations, payroll input preparations, coordinating with vendors, claim processing etc and several adhoc activities to assist employees. There are data which we need to input in SHARP and Benify as well.

We will be assisting the employees and the vendors through Assist tickets.

**Main Responsibilities**
- Attend the client knowledge transfer sessions and use admin guides to equip themselves with knowledge of benefits. (Good comprehension, fast learner)
- Prepare the SOPs that are to be used as training/reference materials for future joiners. (Basic MS Word knowledge)
- Preparation of activity calendars and checklists. (Basic Excel knowledge)
- Understand and execute the admin activities without missing the SLAs. (Ability to effectively use the tools including Assist, SHARP, Benify, Excel)
- Coordinate with other team members and act as a backup for each other.

**Key experience**
- 1 year experience would be preferred.
- PC Literacy - Word and Excel (Basic Level)
- Experience in SAP, WD and GreyTip is prefereable.

**Skills**
- Good communication skills
- Commitment to achieve deadlines.
- Learning Attitude

**Benefits**

**Our commitment to Diversity and Inclusion**

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

**Diversity Policy Statement**

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

**Authorization to work in the Employing Country**

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

**DISCLAIMER**:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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