Research Associate

3 days ago

Kochi Kerala, India OTY INNOVATIONS PRIVATE LIMITED Full time

**Job Title: Research Associate**

**Company**: TRENTIT INDIA PRIVATE LIMITED
**Job Title**: Research Associate
**Employment Type**: Full-time
**Experience Level**: Fresher (preferred)
**Education**: Undergraduate Degree (Any Stream)
**Age Limit**: 18-24 years

**About the Role**

TRENTIT INDIA PRIVATE LIMITED is seeking enthusiastic and detail-oriented **Research Associates** to support and improve the performance of a cutting-edge AI chatbot engine developed for our clients. This role is ideal for recent graduates with strong English comprehension skills and a keen interest in AI, documentation, and customer support.

As a Research Associate, you will play a key role in monitoring chatbot interactions, documenting performance, and stepping in with human assistance when required. Your work will directly contribute to enhancing the chatbot's accuracy and efficiency.

**Key Responsibilities**
- Document and track the daily operations, queries, and behaviors of the AI chatbot.
- Monitor system performance and maintain accurate internal logs.
- Respond to escalated user queries when the chatbot requires human intervention.
- Collaborate with the research team to identify and report patterns, anomalies, and opportunities for system improvement.
- Assist with feedback documentation, coordination tasks, and performance reviews.

**Eligibility Criteria**
- Undergraduate degree in any discipline (mandatory).
- Good understanding and comprehension of English.
- Basic computer literacy and familiarity with documentation tools.
- Age between 18 to 24 years.
- Freshers are welcome to apply; no prior experience required.

**Training & Compensation**
- **Training Duration**: 3 months
- **Training Stipend**: ₹25,000 per month
- **Post-Training Salary**: ₹30,000 per month
- **Annual CTC (Post-Training)**: ₹3.6 Lakhs

**Key Skills & Attributes**
- Strong attention to detail and consistency in documentation.
- Ability to quickly learn and adapt to new systems and tools.
- Logical thinking and basic analytical skills.
- Team player with a responsible and disciplined approach to work.
- Interest in working with AI systems and user experience.

**Why Join Us?**
- Be part of a dynamic, fast-paced research environment.
- Build a strong foundation in documentation, analysis, and AI support.
- No prior experience needed—comprehensive training and mentorship provided.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

Work Location: In person

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