Research Associate

1 day ago

Kochi Kerala, India OTY INNOVATIONS PRIVATE LIMITED Full time

**Job Title**: Research Associate
**Employment Type**: Full-time
**Experience Level**: Fresher (preferred)
**Age Limit**: 18-24 years
**Education**: Undergraduate Degree (Any Stream)

**About the Role**
Level UP HR Solution is hiring Research Associates to support and enhance the
performance of a next-generation AI chatbot engine developed for our clients. This role is an
excellent opportunity for fresh graduates with a good understanding of English to work at
the intersection of AI, documentation, and human support. You will be responsible for maintaining accurate records of the AI chatbot’s daily functioning
and providing human assistance to users when required. Your work will directly contribute to
the system’s performance and continuous improvement.

**Key Responsibilities**
- Document the daily functioning, queries, and behavior of the AI chatbot.
- Monitor system activity and maintain detailed logs for internal use.
- Provide timely human responses when the chatbot escalates user queries.
- Work collaboratively with the research team to identify patterns, issues, and improvements.
- Support documentation, feedback generation, and internal coordination as needed.

**Eligibility Criteria**
- Undergraduate degree in any stream (mandatory).
- Good comprehension and understanding of English.
- Basic digital literacy and ability to work with documentation tools.
- Age between 18 to 24 years.
- Freshers are encouraged to apply; no prior work experience required.

**Training and Compensation**
- Training Duration: 3 months
- Training Stipend: Rs. 25,000 per month
- Post-Training Salary: Rs. 30,000 per month
- Annual CTC (Post-Training): Rs. 3.6 Lakhs per annum

**Key Skills & Attributes**
- Attention to detail and consistency in documentation.
- Fast learner with an adaptable, problem-solving mindset.
- Basic analytical and logical thinking abilities.
- Strong teamwork and disciplined work ethic.
- Willingness to work with AI systems and client-facing scenarios.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹30,000.00 per month

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

Work Location: In person

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