Telecalling

3 hours ago

Chennai Tamil Nadu, India IMPIGER TECHNOLOGIESPRIVATE LIMITED Full time

**Making outbound calls**:Telecallers contact potential customers to introduce products or services, explain their features and benefits, and attempt to generate interest.
- **Handling inbound calls**:They also receive and respond to customer inquiries, addressing concerns, providing information, and resolving issues.
- **Generating leads and sales**:A core responsibility is to convert potential customers into leads and ultimately close sales through persuasive communication.
- **Gathering information**:Telecallers collect customer data, feedback, and preferences to understand their needs and tailor their approach.
- **Maintaining accurate records**:They meticulously document all customer interactions, call logs, and sales data for future reference and analysis.
- **Following up with leads**:Telecallers actively pursue potential customers who have shown interest, ensuring they receive the necessary information and support to make a purchase.
- **Meeting sales targets**:Telecallers are often evaluated on their ability to meet or exceed sales quotas and achieve specific performance goals.
- **Resolving customer complaints**:They handle customer complaints professionally and efficiently, aiming to find satisfactory solutions and maintain positive relationships.
- **Staying updated on products and services**:Telecallers need to be knowledgeable about the products or services they are selling, including their features, benefits, and pricing.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,369.64 - ₹28,540.94 per month

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Work Location: In person

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