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Customer Relationship Executive

2 weeks ago

Muvattupuzha, India Gopu Nandilath Group Full time

Serve as the primary point of contact for customers.
- Assist with product information, order tracking, and troubleshooting issues.
- Maintain accurate records of customer interactions and transactions.
- Identify customer needs and recommend appropriate solutions.
- Collaborate with other departments to resolve customer issues effectively.
- Provide feedback to management on customer trends and concerns.
- Participate in training and development programs to enhance skills.

Pay: ₹13,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person