Customer Relationship Executive

2 days ago

Lucknow Uttar Pradesh, India JLL Full time

JLL supports the Whole You, personally and professionally.
Providing help and advice to visiting customers in case any help they ask for.
Investigating and solving tenant’s problems.
Handling tenant complaints or any crises, such as security issues or technical issues.
Make occupants aware of non-accessibility an under construction unit.
Liaise with Security team in case of lost and found and communicate with customer.
Keeping accurate records of discussions or correspondence with tenants.
Producing written information for tenants, often involving use of computer packages/software;
Writing reports analyzing the tenant service that BPTP I Park provides.
Developing feedback or complaints procedures for customers to use.
Get customer feedback and liaise with Property Manager for any remedial action.
Perform all work as assigned by the Property Manager as deemed necessary to maintain and operate the property at an optimum level.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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