Food Co-worker

WHO YOU ARE

As a person you are passionate about people, business, IKEA’s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people.

For this role we believe you are:

- Passionate about Food & Restaurant Industry
- A person with the potential to become a Team Leader and who is curious about taking a next within the IKEA store.
- Confident in approaching and talking to people in a friendly manner

YOUR RESPONSIBILITIES

Together with my manager and my colleagues I work to support sales and convert visitors to customers by fulfilling the purpose of our function. I strive towards making people smile while providing irresistible food offers in a welcoming atmosphere that gives our customers a good reason to return. I focus on our customers and seek (and act on) feedback
YOU WILL:
I ensure our customers are always in focus and strive to make them smile. I meet and serve our customers showing empathy and care. I am willing to listen and support them with an attitude based on the IKEA values.
- I am a good ambassador for the IKEA store in all contact with our customers and I give them a good reason to return again and again.
- I see my area through the eyes of our customers and I have a daily dialogue with them to get continuous feedback about their experiences and to learn more about their needs and wants. I then take action based on their input. I also give new ideas to my manager on how to continuously improve the meeting with our customers.
- I know about the services offered in my store and use this knowledge to help customers. - I contribute to an easy buying process that will make it easy and convenient for our customers to shop in the store at all times throughout the day.
- I work to ensure quality, freshness, efficiency and an appealing range presentation, for example by following set product sheets.
- I am passionate about my products and actively learn about their content, origins and other benefits. I share this knowledge with my customers and colleagues.
- I help and support colleagues when needed and I share my knowledge with them and encourage them to do the same.
- I value my colleagues’ ways of working and I learn from those who work differently to me.

TOGETHER AS A TEAM

Thanks to us, customers, co-workers and people at home can have a better everyday life through food that’s good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the “Swedish Food market”. We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is

It’s about attracting visitors to the stores, encouraging IKEA store visitors to stay longer and enjoy more, making it fun for everyone, offering great food with quality at the lowest prices, giving visitors a tasty reason to return again and again, and providing co-workers with a chance to rest and re-charge.