Corporate Travel Associate

10 hours ago

Chennai, India Ford Global Business Services Full time

**Job Description & Qualifications**
- Manage daily travel business in assigned markets in the below travel categories and provide recommendations on travel program to Travel Manager. Execute improvement plan at regional level for Risk Management, Travel Agency, Car Rental Services, Ground Transportation and travel compliance items.
- Communication and employee engagement
- Support in attending the regular meetings with key stakeholders of each market to collect feedback and inputs along with Corporate Travel Specialist
- Support in preparing the regional and market newsletters
- Support in issuing travel alerts/warnings/advisory as appropriate to the respective management team.
- Data Collection and Analysis & Risk Management
- Support in preparing Travelers report, ensure timely report out to the market management team with the status along with Corporate Travel Specialist
- Collect reports through various resources and conduct analysis and provide summary on monthly basis
- Tools and Systems
- Support the respective project implementation in assigned markets, in case of any new system launch and act as a Point of Contact after the launch and process in place
- Contribute to the regional mobility roadmap design on behalf of the market
- Support in managing Business Travel Immigration & Tax Compliance process along with project team
- Travel policy & Point Of Contact
- Ensure full alignment to any updates of global travel policy
- Handling Corporate Travel mailbox related to general inquiries on Policy, hotel escalations, travel related clarifications
- Providing necessary approvals to AMEX GBT team at the time of any emergency travel from ETS or non-profile bookings
- Point Of Contact for travelers in assigned markets along with Corporate Travel Specialist
- Supporting any new project as being a Point of Contact along with Corporate Travel Specialist
- AMEX GBT Escalation Contact & RRM CGM Payment
- Support in Point of Contact for AMEX GBT in assigned markets
- Processing AMEX GBT RRM & CGM payments on a quarterly basis by coordinating with the respective Finance team & Payables team
- SPOC for Travel related escalations
- Supporting TBEA team in chasing Airline & Hotel team for GST reclaim and follow-up with AMEX GBT for TBEA team pending action list and ensuring on-time support for their pending activities
- Providing travel restriction assistance to travelers and management during their travel period
- Point / Escalation contact for AMEX GBT/Airlines/Hotel/Ground Transportation/Visa along with Corporate Travel Specialist

**Auto req ID**
- 62430BR

**Entity/Organization**
- FGBS- Ford Global Business Services

**Area of professional exposure (technical skills)**
- Experience in corporate travel management & immigration
- Advanced level in Communication skills
- Experienced in using Word, Excel, and PowerPoint
- Must have analytical skills and an ability to identify root causes and recommend solutions

**Education Qualifications**
- B.A., B.B.A., B.B.M., B.Com., B.Sc., M.Com., M.Sc, MA, MBA

**No. of years of experience**
- 5 to 8 years

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