Front Desk Associate
2 days ago
**Job Title**: Front Office Associate
**Hotel**: Hotel Lily
**Location**: [Khanapara, Six mile]
**Department**: Front Office
**Reports To**: Front Office Manager / Duty Manager
**Employment Type**: Full-Time
**Job Summary**:
As a **Front Office Associate** at **Hotel Lily**, you will be the face of our hotel, creating a lasting impression on our guests through warm greetings, efficient check-in/check-out, and responsive service. Proficiency in **IDS PMS (Property Management System)** is essential, as it is the core tool used to manage front office operations and guest interactions efficiently.
**Required Skills & Qualifications**:
- Minimum qualification: 10+2; Diploma or degree in Hotel Management preferred.
- 3 years’ experience in front office operations; Good communication skills must.
- **Mandatory experience with IDS PMS** - basic to advanced level.
- Excellent verbal and written communication skills in English; additional languages are a plus.
- Good computer literacy and typing skills.
- High level of personal grooming, presentation, and professionalism.
- Ability to work under pressure and in shifts (morning/evening/night).
- Customer-focused with strong problem-solving skills.
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹16,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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