Customer Experience Intern

2 weeks ago

Remote, India LeadMint Technologies Full time

**Customer Experience Intern**

**Job Type**: Internship
- Validate and verify the relevance of user complaints.
- Engage with user reviews on feedback platforms and the Play Store, addressing concerns with constructive and empathetic responses.
- Collaborate with internal teams to resolve issues promptly and provide timely updates to users.
- Identify opportunities to enhance the user experience and recommend actionable improvements.

**Job Specifications**
- **Communication Skills**: Exceptional verbal and written communication skills in both English and Hindi.
- **Technical Proficiency**: Familiarity with Office Suite, Google Workspace, and other relevant software tools.
- **Quality Commitment**: Dedicated to delivering high-quality work that aligns with organizational goals.
- **Personal Attributes**: Proactive, self-motivated, and driven to contribute to the organization’s success.

**Perks**
- Competitive stipend: Fixed ₹3,000 per month.
- Opportunity to gain hands-on experience in customer experience management.

**Job Types**: Fresher, Internship
Contract length: 2 months

Pay: ₹3,000.00 per month

**Benefits**:

- Paid sick time
- Work from home

Schedule:

- Day shift

Application Question(s):

- Do you have a personal device (laptop/desktop) and a stable internet connection?
- Will you be able to contribute 5 hours a day?

**Experience**:

- total work: 1 year (preferred)

Work Location: Remote

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