Telecaller - Digital Marketing Support

2 days ago


Delhi Delhi, India Tech Guru IT Solutions Full time

**Job Title**: Telecaller - Digital Marketing Support

**Location**: DD-35, LGF, Kalkaji, South East Delhi, New Delhi 110019, India
**Experience**: 1-2 Years
**Employment Type**: Full-time, Permanent
**Industry**: Digital Marketing / Advertising

**Job Summary**:
**Roles & Responsibilities**:

- Make **outbound calls** to potential clients and explain our **digital marketing services** (SEO, PPC, Website Development, etc.)
- **Understand customer needs** and provide relevant solutions based on their business.
- **Follow up with leads**, maintain call records, and update CRM regularly.
- Answer inbound queries related to marketing services and guide prospects accordingly.
- Assist the digital marketing team in **cold calling, lead qualification, and basic follow-ups**.
- Build and maintain strong client relationships with a **professional and persuasive tone**.

**Key Skills Required**:

- **Excellent verbal and written English communication**:

- Confidence in **pitching digital marketing services**:

- Basic knowledge of **SEO, Google Ads, Social Media**:

- Strong understanding of **customer behaviour and sales approach**:

- Ability to **convince and convert inquiries into leads**:

- Knowledge of **CRM tools or Excel** for tracking leads (preferred)

**Qualifications**:

- Basic understanding of **Digital Marketing concepts**:

- Prior experience in **telecalling or inside sales** is an advantage

**Work Schedule**:

- Day Shift (10 AM - 6:30 PM)
- 6 Days Working (Monday-Saturday)

**Work Location**:

- DD-35, LGF, Kalkaji, South East Delhi, New Delhi 110019, India

**Benefits**:

- Fixed salary + incentives based on performance
- Overtime Paid
- Paid sick leave

Pay: ₹9,244.06 - ₹28,304.67 per month

**Benefits**:

- Paid sick time

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person


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