Telecaller - Digital Marketing Support
4 days ago
**Job Title**: Telecaller - Digital Marketing Support
**Location**: DD-35, LGF, Kalkaji, South East Delhi, New Delhi 110019, India
**Experience**: 1-2 Years
**Employment Type**: Full-time, Permanent
**Industry**: Digital Marketing / Advertising
**Job Summary**:
**Roles & Responsibilities**:
- Make **outbound calls** to potential clients and explain our **digital marketing services** (SEO, PPC, Website Development, etc.)
- **Understand customer needs** and provide relevant solutions based on their business.
- **Follow up with leads**, maintain call records, and update CRM regularly.
- Answer inbound queries related to marketing services and guide prospects accordingly.
- Assist the digital marketing team in **cold calling, lead qualification, and basic follow-ups**.
- Build and maintain strong client relationships with a **professional and persuasive tone**.
**Key Skills Required**:
- **Excellent verbal and written English communication**:
- Confidence in **pitching digital marketing services**:
- Basic knowledge of **SEO, Google Ads, Social Media**:
- Strong understanding of **customer behaviour and sales approach**:
- Ability to **convince and convert inquiries into leads**:
- Knowledge of **CRM tools or Excel** for tracking leads (preferred)
**Qualifications**:
- Basic understanding of **Digital Marketing concepts**:
- Prior experience in **telecalling or inside sales** is an advantage
**Work Schedule**:
- Day Shift (10 AM - 6:30 PM)
- 6 Days Working (Monday-Saturday)
**Work Location**:
- DD-35, LGF, Kalkaji, South East Delhi, New Delhi 110019, India
**Benefits**:
- Fixed salary + incentives based on performance
- Overtime Paid
- Paid sick leave
Pay: ₹9,244.06 - ₹28,304.67 per month
**Benefits**:
- Paid sick time
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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