Email Support Executive

2 weeks ago

Chandigarh Chandigarh, India Rojgar group Full time

**Job Overview**

1. What they will do: We are looking for self-motivated and eager to learn freshers to

join our customer coordination team. Their primary role is to provide assistance to

redemption fulfilment. They will be required to assist our clients with their gift claim

redemption and ensure coordination and timely delivery of the product requested.

extraordinary communication skills to handle customers having different dialects. In

addition to this, they should be a keen learner to understand our company

commitment and client requirements. This will help them to troubleshoot any issues

faced by the clients faster.

Position Summary
- Provide the required information to the customers about their complaints
- Resolve any queries by mailing and can communicate directly with higher authorities.
- Maintain database by updating customer information daily
- Communication skills must be good (verbal and written)

**Requirements**:

- Experience
- 1 Year
- 3 Year
- Proficient in English with extraordinary communication and interpersonal skills
- Familiar with Excel
- Should be a team player
- Excellent organizational skills
- Good decision-making abilities

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

**Experience**:

- Microsoft Excel: 1 year (required)

Work Location: In person

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