L&d Business Partner

Business partnering for learning consultancy, L&D service delivery and deployments for field, sales, customer solutions engineering, lead generation and induction programs. Culture building and country wide learning initiatives.

**Did you know KONE moves over one billion people every day? In 2023, we had annual net sales of EUR 10 billion. We employ over 50,000 professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.**

Join KONE, a global leader in people flow solutions with over 110 years of innovation, and play an essential role in our exciting digital transformation.

Our Global Digital Marketing Hub, based in Chennai, is looking for a Digital Marketing Specialist to lead high-impact initiatives that spark business growth and create lasting value. You'll work alongside Marketing, Brand, IT, and Communications teams across KONE’s global network, bringing creative, innovative digital strategies to life

We are looking for **L&D business partner,**to join our **Chennai Vadapalani-HO**Learning & Development Team.

**What will you be doing?**

**Ownership**
- Consults on FL/region stakeholders’ development needs with clearly defined outcomes and timelines for sales and CSE roles
- Deploys FL annual Training Plans for competence development in the front line for sales and customer solutions engineering roles.
- Ensures relevant learning offering and L&D operational excellence across the front line in alignment with FL, Area and global L&D direction.
- Deploys global L&D concepts locally.
- Drives induction frames for sales and CSE roles together with P&C operations and business.
- Delivers on the selected trainings (sales, leadership) and ensures coverage of priority learning solutions across the frontline.
- Coordinates with business in subcontractor trainings for safety certificates and installation & maintenance method passports.
- Manages and supports internal trainer networks across the frontline.
- Ensures data accuracy and KPIs transparency including improvement suggestions.

**Contribute**
- Facilitates and promotes learning culture, runs campaigns in Frontline.
- L&D COE Project manager for aligned FL learning projects such as induction renewal.
- Impacts Area and global L&D by articulating FL/region learning needs and offering feedback.
- Supports FL business owners to follow-up mandatory training reach e.g. compliance, safety etc.

**Network management**
- Works closely with the L&D Manager and respective L&D BPs to ensure learning data and business feedback is linked to training plan and deployment modality
- Connect with and work with Global learning offering team to ensure best possible learning solutions are in place and validated

**Essential Functions**:

- Align & manage delivery of learning programs that are tailored to meet the business goals, ensuring they are engaging, interactive, and aligned with best practices.
- Communicates and follows through mandatory training reach e.g., compliance, safety, etc.
- Challenge and consult on learning needs by broadening stakeholders’ views on what gets resolved with training and alternative intervention
- Conduct thorough and comprehensive evaluations of the effectiveness of learning programs, analyzing both quantitative and qualitative data to identify areas for improvement, and provide insightful recommendations to enhance and optimize the learning experience.
- Conduct role assessments & data audits to identify risks and strategies to improve competence & data quality.
- Partner with P&C training services to streamline processes.

**Level of Decision Making**
- Member of FL L&D team
- Decisions on local execution of learning solutions, as part of the FL/region Annual Training Plan
- Optimal usage of the annual training investment within the FL/region Training Plan

**Are you the one?**
- Master’s or bachelor’s degree in human resources, education, or related field
- Minimum 12 years of experience in learning and development, including designing, implementing and evaluating training programs.
- Experience in driving sales force development actions for atleast 5 years
- Proven facilitation and training skills especially in the area of sales
- Business understanding & business partnering skills to succeed with important stakeholders and leaders including data & KPI mgmt.
- Excellent communication and interpersonal skills
- Ability to work in a multinational & matrix environment. Good intercultural awareness.
- Experienced with LMS’s (Learning Management Systems)
- Data centric and ability to drive decisions based on learning analytics.

**WHAT WE OFFER YOU**:

- Career progression and opportunities within a global organization
- Total reward elements that engage and motivate our employees and help us make KONE a great place to work
- Comprehensive learning and development programs covering a wide range of professi