Cash Applications Tl

2 weeks ago

Tiruchchirappalli, India Capgemini Full time

**Job Description**:

- **Have deep knowledge of the process, policies and desk top procedures within their engagement**:

- **Be aware of the client specific adjustments and deviations from the generic GPM process design**:

- **To enhance and re-design processes to ensure improvement within client context**:

- **Drive Value back to client utilizing their process expertise**:

- **Keep abreast of technology technological developments, their strengths and weaknesses and suggest technology related improvements within the given area of expertise**:

- **Have excellent command of the functionalities of the technology used for the delivery of services in different client contexts**

**Primary Skills**:
**- Manages a team of Cash Application Clerks and monitors the overall team performance efficiency and quality.**
- **Client contact point for addressing status updates, agreeing on new initiatives and troubleshooting escalation point.**:

- **Initiates process optimization and standardization activities.**:

- **Responsible to keep the process documentation up to date and initiates any required updates. Proactively monitors and seeks for improving team and process KPIs.**

**Secondary Skills**:

- **Escalates potential and significant cash forecast deviations to the Client.**:

- **Is finalising certifications in DGEM Tech technologies

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