Housekeeping Desk Attendant
3 days ago
**1. Coordination & Communication**:
- Act as the main communication link between housekeeping, front office, maintenance, and other departments.
- Assign and track room cleaning tasks to housekeeping staff through the housekeeping management system or manual logs.
- Handle guest requests related to housekeeping, such as extra amenities, special cleaning, or laundry services.
- Maintain constant communication with housekeeping supervisors to ensure smooth operations.
**2. Room Status & Inventory Management**:
- Monitor and update the room status in coordination with the front office.
- Ensure vacant, occupied, and out-of-order rooms are properly tracked.
- Keep a record of lost and found items and ensure proper handling and storage.
- Maintain an inventory of housekeeping supplies and coordinate replenishment when necessary.
**3. Administrative & Record Keeping**:
- Maintain daily housekeeping reports and logbooks.
- Document complaints, maintenance requests, and follow up until resolved.
- Prepare duty rosters for housekeeping staff as per operational requirements.
- Assist in compiling housekeeping performance reports and shift summaries.
**4. Guest Service & Issue Resolution**:
- Address and escalate guest complaints or special housekeeping requests.
- Ensure timely response to guest needs and maintain service standards.
- Coordinate deep cleaning and special projects as per schedule.
**Job Types**: Full-time, Permanent
Pay: ₹22,000.00 - ₹23,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental Pay:
- Yearly bonus
Work Location: In person
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