Flights Customer Support Executive

7 days ago


Delhi Delhi, India PCM Worldwide Flights Pvt. Ltd. Full time

**Hiring Now: flights Customer Support Executive ( Travel Process)**
**Location**:Delhi NCR / Paschim Vihar]
**Salary**: Up to ₹40,000 per month

✈ **Position**:flights Customer Support Executive ( Travel Process)**

**Key Responsibilities**:

- Assist customers with flight bookings, changes, cancellations, and refunds
- Provide support for domestic & international travel queries
- Handle post-sales support, including itinerary issues and complaints
- Coordinate with airlines and internal departments to resolve issues
- Ensure high levels of customer satisfaction and service quality

**Requirements**:

- Minimum 1 year of experience in the travel / International BPO industry preferred
- Excellent verbal and written communication skills
- Familiarity with GDS (Amadeus) is a plus
- Comfortable working in **rotational shifts (including night shifts)**:

- Problem-solving attitude with a customer-first approach

**Job Location**: Paschim Vihar
**Salary Range**: ₹25,000 - ₹40,000 (based on experience)
**To Apply**: Send your updated CV on WhatsApp to **82796 11820 call after 8 pm**

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Work Location: In person



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