Front Desk Receptionist

2 weeks ago

Aashiana Lucknow Uttar Pradesh, India Celestial casa Full time

**Front Roles and Responsibilities of Front Desk Staff**:
Guest Check-in/Check-out:Greet guests with a warm welcome.

Complete check-in and check-out procedures, ensuring all necessary details are captured in the system (e.g., name, payment method, room preferences).

Issue room keys, provide information on facilities, and offer assistance with luggage if necessary.

**Reservations Management**:
Process room bookings and cancellations accurately in the system.

Handle special guest requests (room preferences, amenities).

**Guest Services & Inquiries**:
Respond to guest inquiries related to hotel services, local attractions, and events.

Provide assistance with booking transportation, tours, and other services.

Maintain knowledge of local events, emergency contacts, and hotel promotions.

**Billing & Payments**:
Accurately process payments for stays, restaurant bills, spa services, etc.Handle cash, credit card, and digital payments efficiently.

Prepare and issue invoices, receipts, and credit memos as needed.

**Problem-Solving & Guest Satisfaction**:Address guest complaints and issues promptly and professionally.Ensure guest concerns are resolved to their satisfaction.

Monitor guest feedback and escalate unresolved issues to management when necessary.

**Security & Safety**:Ensure the security of guest rooms and common areas.

Handle emergency procedures, such as fire alarms or medical issues, following the hotel's safety protocols.

Safeguard guest data and follow privacy and confidentiality protocols.

**Communication**:Maintain communication with other departments (housekeeping, maintenance, food & beverage, etc.) to ensure smooth operations.

Communicate guest preferences, special requests, or issues to relevant departments.

Cash Handling & Reporting:Manage cash drawers and ensure accurate change is given.

Prepare shift handover reports for the next front desk team and report any discrepancies.Ensure all financial transactions are properly recorded in the system.

**Job Types**: Full-time, Permanent

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Weekend availability

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)
- Hotel management: 1 year (preferred)

Work Location: In person

  • Front Desk Receptionist

    4 days ago

    Lucknow, Uttar Pradesh, India valuedrive Technologies Private Limited (SPINNY) Full time

    **About the Role**: You will be responsible for aligning the customers to reach the showroom and welcoming them to start their buying journey with Spinny at the retail hub. You will play a critical role in customer engagement to improve the buying experience the customer will get from Spinny. You will also be responsible for leading the administrative works...

  • Front Desk Receptionist

    6 days ago

    Lucknow, Uttar Pradesh, India Colors IVF Full time

    Colors IVF and Fertility is looking for a Female Receptionist. She should have knowledge of MS word and Excel. should be good in communication and answer patient queries in a calm manner. Need an experienced person who can handle the front desk well. Please share your CV on 9415301972 Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift -...

  • Front Desk Receptionist

    1 week ago

    Ghaziabad, Uttar Pradesh, India TALENT FUTURE SERVICES Full time

    *Hiring for the Front desk receptionist*(Female) *Location Raj nagar extension ghaziabad* *Must have excellent English with presentable* *Exp 2 years in Receptionist* *Age 18 to 25 max* *Salary up to 30k* *6 days working 9.30 to 6.30pm* *Face to face Interview*. *Qualifications any graduate* *Job Overview*: 1. Should have excellent verbal...

  • Front Desk Receptionist

    5 days ago

    Gomtinagar, Lucknow, Uttar Pradesh, India Webvoom Pvt Full time ₹ 96,000 - ₹ 1,44,000 per year

    Job Summary:We are seeking a professional and personable Receptionist to join our dynamic team at Webvoom Pvt. Ltd. The Receptionist will be the first point of contact for visitors and clients, ensuring they are greeted warmly and assisted promptly. This role involves managing front-desk operations, coordinating with internal teams, and contributing to an...

  • Front Desk Receptionist

    5 days ago

    Noida, Uttar Pradesh, India Maximum Learning Full time

    **Job Title: Institutional Administrator & Front Desk Receptionist** **Location**: Noida sector 62 **Immediate Joining** **Job Type**: Full-time **Experience**: Minimum 1 year in administrative and receptionist roles As an Institutional Administrator & Front Desk Receptionist, you will serve as the face and backbone of our institution, ensuring seamless...

  • Front Desk Receptionist

    7 days ago

    Fazal Ganj, Kanpur, Uttar Pradesh, India Fincana Solutions Pvt.Ltd Full time

    **Job Title: Front Desk Executive / Receptionist** **Location**: Fazalganj, Kanpur, Uttar Pradesh **Industry**: International BPO **Experience Required**: Minimum 1 year in a front desk or receptionist role **Employment Type**: Full-time, Permanent **Key Responsibilities**: - Greet and welcome visitors with a positive and friendly attitude - Direct...

  • Front Desk Receptionist

    1 week ago

    Lucknow, India f2b consultancy Full time

    Front Desk Receptionist Location - Lucknow good knowledge of computer system Experience-- 3-5 years of experience Call - f2b placement 8090950780 8707321424 **Salary**: ₹22,000.00 - ₹25,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work...

  • Female Front Desk Receptionist

    1 week ago

    Lucknow, Uttar Pradesh, India EEPIC Management Full time

    Profile: Receptionist (Only Female) Qualification: Graduation Location: Indira Nagar Lucknow **Responsibilities**: - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary...

  • Front Desk Receptionist

    5 days ago

    Ghaziabad, Uttar Pradesh, India Talent Futures services Full time

    *Hiring for Front desk receptionist (Female)* *Location Raj nagar extension ghaziabad* *Must have excellent English with presentable* *Exp 1 to 2 years in Receptionist* *Age 18 to 30 max* *Salary upto 25k CTC* *6 days working 9.30 to 7.30pm* *Face to face interview on 5th April*. *Qualifications any graduate* Job Overview: 1. Should have excellent...

  • Front Office Receptionist

    1 hour ago

    Aashiana, Lucknow, Uttar Pradesh, India Gencosys Full time

    **Gencosys** is seeking a professional and friendly **Front Office Receptionist** to be the welcoming face of our company. If you have excellent communication skills, a positive attitude, and a knack for multitasking, we’d love to have you join our dynamic team! **Key Responsibilities** - **Front Desk Operations**: - Welcome visitors and clients with a...