Student Success Executive

2 weeks ago

Navi Mumbai, India Information Technology Learning Hub LLP Full time

**About ITLH**:
ITLH is an Ed-Tech organisation backed by an IT company Centillion based in India and Singapore. ITLH aims at bridging the gap between knowledge and opportunities by helping students build their skill sets via practical learning on live projects and classroom training. For the last 5 years we have enrolled 4000 students for the programme and have been successfully placed in several MNC's.

**Job Description**:

- Student onboarding
- onboarding the student, welcoming them to ITLH and explaining them what there 3-6 months journey is going to look like.
- Setting up the batch by completing all the necessary parameters. double checking everything to make sure there are no errors.
- Handling the queries from the students via call, text and mail.
- Handling day to day activities assigned to you with respect to the batch schedule and progress.
- Following up with the students on the given schedule to make sure they are having a smooth experience.
- Analyzing the feedback from the students and taking necessary action on it.

**Required Skills:

- **
- Strong communication written and verbal.
- Problem solving, Critical thinking.
- Ability to make monotonous calls.
- Understanding the roles & responsibilities and ready to take up additional challenges.
- Time management.
- Team Work.
- Self driven, Ability to take initiative.

**Job Types**: Full-time, Fresher

**Benefits**:

- Flexible schedule

Schedule:

- Day shift

Ability to commute/relocate:

- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Speak with the employer**
+91 9999999999

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