Cce (Customer Care Executive)

5 days ago

Chennai, India Parveen Travels Full time

**Responsibilities**:

- A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
- The only aim is to ensure customer satisfaction by fulfilling their requirements.
- Should be confident in troubleshooting any such emerging queries and maintaining high standards.
- Develops a strong relationship with their customers and generates trust with an open and interactive communication.
- Acquire and validate information and providing it to the customers with full efficiency.
- Document or maintain records of each and every interaction with the customers for future evaluation.
- Setting up customer accounts and provide relevant information to them.
- Follow the procedure, guidelines provided and implement it while troubleshooting queries.

**Educational Qualification**

A customer care job demands for any university degree/degree and good skills in communication. However, the level of education varies from different levels of a post in the Customer care industry.

**Skills Required**:

- Should be excellent with their communication skills
- Should have the ability to interact with Customers.
- Should also have strong presentation skills.
- Strong analytical skills and be able to manage time effectively.
- Should be able to multi-task.
- This job strong demands for good interpersonal and problem-solving skills.
- Should be able to adapt to interacting with any Customer and should have good listening skills to validate the data and troubleshoot.

**Salary**: ₹13,000.00 - ₹15,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Purasawalkam, Chennai - 600007, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9940247264

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