Telesales Agent

4 hours ago

Bengaluru Karnataka, India Mergen Infotech Pvt Ltd Full time

**Telesales Executive (Night Shift)**

**Location**: Bangalore, India

**Job Type**: Full-time
**Working Days**: Monday to Friday
**Shift Timings**: Night Shift (U.S./International Shift Timing - 8 PM to 5 AM )

**About the Role**:
**Key Responsibilities**:

- Make outbound calls to potential customers to promote and sell products/services.
- Understand customer requirements and provide appropriate solutions.
- Follow up on leads and maintain a healthy sales pipeline.
- Achieve monthly and weekly sales targets.
- Maintain accurate records of calls and sales in the CRM system.
- Provide excellent customer service and resolve customer queries professionally.
- Collaborate with team members to improve performance and process efficiency.

**Requirements**:

- Minimum 1 year - 2 years of experience in telesales/customer service (international process preferred).
- Excellent verbal communication and persuasion skills in English.
- Comfortable working night shifts (U.S. timing).
- Strong interpersonal skills and ability to handle rejection.
- Basic computer knowledge and familiarity with CRM tools.

**Education**:

- Minimum: High School/Diploma
- Preferred: Graduate in any discipline

**Benefits**:

- Fixed salary with performance-based incentives.
- 5-day working (Saturday & Sunday off).
- Provident Fund, ESI, and other statutory benefits.
- Growth opportunities and sales training programs.
- Night shift allowance and transport (if applicable).

**Location**:
Work from office - Bangalore

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹28,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Monday to Friday
- Night shift
- US shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you comfortable attending a face-to-face interview?

**Language**:

- English (preferred)

Shift availability:

- Night Shift (required)

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