Public Relation Officer
2 weeks ago
SK Education Pvt. Ltd. is a trusted name in the field of education services, committed to empowering students with quality training, academic support, and career guidance. Our mission is to create learning opportunities that bridge the gap between education and employability. We are expanding our presence through a growing franchise network and are looking for motivated professionals to join our team.
**Position Summary**:
As a Public Relations Officer (PRO) at SK Education Pvt. Ltd., you will be the first point of contact for franchise partners and clients. Your role involves handling inbound franchise calls, processing orders, and maintaining accurate financial entries using Tally. You will also serve as a key communicator, ensuring smooth coordination between internal departments and external stakeholders.
**Key Responsibilities**:
- Receive and respond to incoming calls from franchise partners and clients in a professional manner.
- Take and process orders accurately and ensure timely follow-up.
- Maintain daily records of transactions and manage accounting entries using Tally.
- Provide support for documentation, follow-ups, and general queries.
- Assist in preparing and maintaining reports related to sales, orders, and PR activities.
- Ensure high levels of customer satisfaction through excellent service and communication.
**Key Skills & Qualifications**:
- Excellent verbal and written communication skills (Hindi & English).
- Proficiency in Tally and MS Office (Excel, Word, Outlook).
- Strong organizational and multitasking abilities.
- Customer-focused approach with a polite and professional demeanor.
- Ability to work independently and as part of a team.
- Previous experience in a similar role (customer service, accounting, or franchise coordination) will be an advantage.
Work Location: In person
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