Email Process-customer Service
6 days ago
Job description
Designation - Customer Service Associate
Roles & Responsibility:
Identify and assess customer's needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Key skills required:
Good English verbal & written communications skills
Ability to listen and active problem-solving skills.
Good interpersonal skills
Working location: Tech Mahindra Ltd. Chandivali
Work from office
Shift Timing: 8am-11pm any 10 hours for Male
8am - 8pm any 10hrs for Female
**Five days working & two Rotational week off.**
Age: 18-35 years
**Job Types**: Full-time, Permanent
Pay: ₹23,000.00 - ₹27,500.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental Pay:
- Joining bonus
- Performance bonus
**Experience**:
- Banking or finance: 1 year (required)
**Language**:
- English (required)
- Hindi (preferred)
Work Location: In person
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