Customer Care Process Fresher Can Apply Now

2 days ago

Saket Delhi Delhi, India Sharmista Tranding Full time

Attend calls & revert to E-mails professionally to provide information about products and services, obtain details of Customer complaints.
- Identify the problem in depth and follow up to ensure that appropriate actions were taken on customers' requests.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, comments, as well as actions taken.
- Refer unresolved customer grievances or special requests to designated authority for further investigation.
- Addition of new Clients and retention of existing clients.
- Make reports on Excel, work on portals, Google sheets.
- Take orders and make Invoice of finalized ones.

Contact: - **
+91-XXXXXXXXXX
**Job Types**: Full-time, Fresher

**Salary**: ₹13,500.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)

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