Customer Support Executive

1 day ago


Hiranandani Estate Thane Maharashtra, India Drstore.in Full time

Job description

**Company Description**

Tracky, a distinguished brand under Drstore Healthcare Services India Pvt Ltd, is dedicated to revolutionizing preventive healthcare through smart IoT products and innovative at-home diagnostic services. Tracky promises accessible, convenient, and effective healthcare solutions designed to empower individuals to live healthier lives.

**Role Description**

This is a full-time on-site role located in Thane for a Customer Support Executive. The Customer Support Executive will be responsible for managing day-to-day customer interactions, addressing customer queries, providing technical support, ensuring customer satisfaction, and offering online support. The role involves identifying customer needs and resolving their issues promptly to ensure a positive experience.

**Qualifications**
- Customer Support and Customer Service skills
- Experience in Customer Satisfaction and Online Support
- Technical Support skills
- Excellent verbal and written communication skills
- Client call handling and query resolution experience is must
- Bachelor's degree in a relevant field is preferre

Requiremenets

Experience -: Min 6M and above

Salary-: 3-4LPA

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Life insurance
- Provident Fund

**Experience**:

- Customer support: 1 year (required)

**Language**:

- English (required)

Work Location: In person


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