Customer Support Executive
1 day ago
Job description
**Company Description**
Tracky, a distinguished brand under Drstore Healthcare Services India Pvt Ltd, is dedicated to revolutionizing preventive healthcare through smart IoT products and innovative at-home diagnostic services. Tracky promises accessible, convenient, and effective healthcare solutions designed to empower individuals to live healthier lives.
**Role Description**
This is a full-time on-site role located in Thane for a Customer Support Executive. The Customer Support Executive will be responsible for managing day-to-day customer interactions, addressing customer queries, providing technical support, ensuring customer satisfaction, and offering online support. The role involves identifying customer needs and resolving their issues promptly to ensure a positive experience.
**Qualifications**
- Customer Support and Customer Service skills
- Experience in Customer Satisfaction and Online Support
- Technical Support skills
- Excellent verbal and written communication skills
- Client call handling and query resolution experience is must
- Bachelor's degree in a relevant field is preferre
Requiremenets
Experience -: Min 6M and above
Salary-: 3-4LPA
Pay: ₹20,000.00 - ₹35,000.00 per month
**Benefits**:
- Life insurance
- Provident Fund
**Experience**:
- Customer support: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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