Salesforce Administrator

14 hours ago

Ahmedabad, India DXFactor LLC Full time

**Ahmedabad**Ahmedabad**

**Job Type**: Full Time

**Key Responsibilities**:

- All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, sharing rules etc.
- Required maintenance of Salesforce Platform as needed, troubleshooting and problem-solving
- Salesforce configuration changes including (but not limited to): Workflow, Process
- Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, dashboards and reports.
- Sandbox/Staging environment management
- Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
- Identify unused, or underutilized, platform features across all departments
- Create a platform roadmap with defined priorities
- Communicate changes and updates across the organization for all users
- Create and implement best practices for data management to improve data quality, implementing rules and automation as needed.
- Provide user support, monitor and improve user adoption across the organization, and ongoing training for all users (new/existing)
- Registration databases and outside parties (CDS, Swapcard, Intacct, Hubspot, Quorum)
- Bulk updating/uploading of records in Salesforce using Workbench
- Serve as liaison with contractors and consultants for outsourced IT Projects (i.e. RSM)

Key Requirements:

- Strong Salesforce product knowledge and familiarity, minimum of 2+ years of Salesforce

Administration and hands-on experience with Salesforce Enterprise Edition- Certified Salesforce Administrator
- Experience implementing Salesforce configuration changes, including (but not limited to): Workflow, Workflow Automation, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports

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